Tribunal

[Akitos]

Hello everybody,
i'm suggesting that we rework the current report system and bring it up to date with todays standards in alot of video games for good reasons (Riot uses a similar system in LoL for example, tho the idea behind it is much older).

First of all let me explain what i mean with this.
You see, as it is right now Players that have been offended (wether it be by offensive language, ragequitting, assisting enemy team etc) must go on forums and make an extra thread to report someone, to then have a mod look over it and decide wether it should be punished or not. Obviously this takes alot of time and efford from both, the reporter and the mod viewing the case, and alot of players (including myself) are often too lazy to go on forums to report someone even tho i probably should. So alot of negative behaviour will remain unpunished/unnoticed and the players behind it will never have the chance to learn from their mistakes and will most likely keep it up. And even if every rule break would be reported, the mods would most likely not be able to work through all those cases with the precision they deserve as it would blow up their limits.

So how can we get players to report? And how can we deal with those reports afterwards?

The solution is quite simple: We create a report form (linked on the entgaming main menu, entgaming.net/report for easy access) where players can easily make reports in 5 steps.

Step 1: Specify your name and the name of the player you seek to report.
Step 2: Choose a subject from a predefined list (examples: Toxic behaviour, Offensive Language, Ragequit, AFK, Assisting Enemy Team, Others).
Step 3: Personal notes (limited space).
Step 4: Choose the replay regarding the case from a list of your previous games (it will automatically show the last 10 games played by the reporting player).
Step 5: Send the report

Once the report has been send it will be stored in a database for further treatment, but to explain what happens with the report i have to clarify something else first.

For this system to work as intended we also need something else - banned players!

Yes, you got me right! We need banned players! Banned players who're waiting for an appeal to be more precise. This idea crossed my mind when i thought about a friend of mine who has recently been banned for a long time, and even tho it has already been lowered he has to wait a long time. When people are in jail they get the chance to work in order to maybe shorten their detention, why not let banned players work for a shorter ban? This might sound silly at first, but please give my idea a try and let me explain this in detail before you make your mind.

First let me clarify some rules that determine what kind of banned players would be able participate in this program and why.

Can't participate:

1) Permabanned
2) Multiple bans within a year, especially if the player has been unbanned by a mod and yet repeated his behaviour and got banned again
3) Mods do not consider a ban appeal
4) Banned for hacking

Can participate:
1) Mods consider a ban appeal to be possible

So, now that we know who can participate we should talk about the how.

Once a mod considers a ban appeal of a player to be possible he has the chance to send him an invite to the program in form of a link. If the player clicks it he will be directed to entgaming.net/tribunal which is a seperate page that is not available in the main menu from entgaming. The link will be personalized, so it'll look something like this entgaming.net/tribunal/akitos. Eeyup, i'm the example now I got banned by some douche but he thinks i'm cool so he wants to give me a chance to better myself and gives me this link. Before he did so he was going into the tribunals admin panel and activated the portal for the account "akitos". On entgaming.net/tribunal/akitos i will find a login form which i'll be able to login with my standart entgaming account. Once logged in i will be shown some rules and an explanation what this is all about etc. Accepting to all this i will be shown a random report. The same report will be shown to at least 10 other players on the program. Then i have the chance to look over all the material and decide wether or not i believe this person should be punished (i do not see names on the report, they're blacked out, so i can't make personal decisions). With the send of my decision the report will be closed and i'll be shown another one.

So what happens next?

10 players have voted. In the example case i voted for PUNISH just like 7 others. Only 2 players voted for NOT PUNISH. Since the majority is for a punishment the report will then be send to a mod who has a chance to view the case himself (before that he didn't even knew it existed!). If the mod decides for punishment aswell the 8 players, including myself, will recieve points for making the right decision. Those points will be collected and can be used to decrease the time a player is banned. BUT players will also get a minus point if they decided wrong (which fits to 2 players in this case). The reason behind this is that the players will have to take the reports seriously and not just randomly press punish. The main reason behind it tho is ofc that the mods will have less to do, since reports that have been rejected by the tribunal will not be shown to mods they will have less cases to check. To avoid abuse how ever, only rejected cases that have been rejected from players with a high accuracy will not be shown to the mod. If it is new tribunal users it will still be shown to mod no matter what, but the system will try to avoid this by always having at least 50% players with high accuracy viewing the case. Another reasoning behind this is that those players might also learn something about what they did wrong when they're looking closely into others people cases. It might decrease their chances of doing the same thing they once saw on a report and decided it should be punished.

Soooo, what do you think about this idea? It's not as much work as it sounds like, all you need is some basic php knowledge... I could do it myself but i would prefer not to ^^ Haven't coded in years.

[jew]

The solution is quite simple: We create a report form (linked on the entgaming main menu, entgaming.net/report for easy access) where players can easily make reports in 5 steps.

Step 1: Specify your name and the name of the player you seek to report.
Step 2: Choose a subject from a predefined list (examples: Toxic behaviour, Offensive Language, Ragequit, AFK, Assisting Enemy Team, Others).
Step 3: Personal notes (limited space).
Step 4: Choose the replay regarding the case from a list of your previous games (it will automatically show the last 10 games played by the reporting player).
Step 5: Send the report

1. In order for this to work, everyone's forum accounts must be linked to every single alt they have. Otherwise, how do you get your name to show up?
2. What's so hard about typing in "flaming, grieving, etc. vs. selecting it from a dropdown? It's easier to type the simple reason in most cases because you can be more descriptive.
3. This is virtually the exact same thing in use now, with the exception of a direct link to post a ban request. It's not our problem that people won't fill out the form properly/find the game. If they have trouble with that, this will be even harder.

10 players have voted. In the example case i voted for PUNISH just like 7 others. Only 2 players voted for NOT PUNISH. Since the majority is for a punishment the report will then be send to a mod who has a chance to view the case himself (before that he didn't even knew it existed!). If the mod decides for punishment aswell the 8 players, including myself, will recieve points for making the right decision. Those points will be collected and can be used to decrease the time a player is banned. BUT players will also get a minus point if they decided wrong (which fits to 2 players in this case). The reason behind this is that the players will have to take the reports seriously and not just randomly press punish. The main reason behind it tho is ofc that the mods will have less to do, since reports that have been rejected by the tribunal will not be shown to mods they will have less cases to check. To avoid abuse how ever, only rejected cases that have been rejected from players with a high accuracy will not be shown to the mod. If it is new tribunal users it will still be shown to mod no matter what, but the system will try to avoid this by always having at least 50% players with high accuracy viewing the case. Another reasoning behind this is that those players might also learn something about what they did wrong when they're looking closely into others people cases. It might decrease their chances of doing the same thing they once saw on a report and decided it should be punished.

Players voting for ban reductions? Absolutely not going to happen. "Points" that reduce ban time? Also absolutely not going to happen--easily abuse-able, it's too bad someone breaks the rules so often that they need this system to help get them a reduction.

Systems on lol, dota2, etc. work because they are 100% integrated in to the game itself. The system is fundamentally different for games that are custom-hosted by players, which wouldn't be supported by current systems in place in those games anyways.

You have to remember that ENT is just an automated custom game host, much like any single player. Do you want a separate tribunal system for every single possible custom host's games? It just wouldn't work except for games/maps that work directly with the game publisher, which have rules that are automatically enforceable by game publishers.

[Akitos]

The solution is quite simple: We create a report form (linked on the entgaming main menu, entgaming.net/report for easy access) where players can easily make reports in 5 steps.

Step 1: Specify your name and the name of the player you seek to report.
Step 2: Choose a subject from a predefined list (examples: Toxic behaviour, Offensive Language, Ragequit, AFK, Assisting Enemy Team, Others).
Step 3: Personal notes (limited space).
Step 4: Choose the replay regarding the case from a list of your previous games (it will automatically show the last 10 games played by the reporting player).
Step 5: Send the report

1. In order for this to work, everyone's forum accounts must be linked to every single alt they have. Otherwise, how do you get your name to show up?
2. What's so hard about typing in "flaming, grieving, etc. vs. selecting it from a dropdown? It's easier to type the simple reason in most cases because you can be more descriptive.
3. This is virtually the exact same thing in use now, with the exception of a direct link to post a ban request. It's not our problem that people won't fill out the form properly/find the game. If they have trouble with that, this will be even harder.

10 players have voted. In the example case i voted for PUNISH just like 7 others. Only 2 players voted for NOT PUNISH. Since the majority is for a punishment the report will then be send to a mod who has a chance to view the case himself (before that he didn't even knew it existed!). If the mod decides for punishment aswell the 8 players, including myself, will recieve points for making the right decision. Those points will be collected and can be used to decrease the time a player is banned. BUT players will also get a minus point if they decided wrong (which fits to 2 players in this case). The reason behind this is that the players will have to take the reports seriously and not just randomly press punish. The main reason behind it tho is ofc that the mods will have less to do, since reports that have been rejected by the tribunal will not be shown to mods they will have less cases to check. To avoid abuse how ever, only rejected cases that have been rejected from players with a high accuracy will not be shown to the mod. If it is new tribunal users it will still be shown to mod no matter what, but the system will try to avoid this by always having at least 50% players with high accuracy viewing the case. Another reasoning behind this is that those players might also learn something about what they did wrong when they're looking closely into others people cases. It might decrease their chances of doing the same thing they once saw on a report and decided it should be punished.

Players voting for ban reductions? Absolutely not going to happen. "Points" that reduce ban time? Also absolutely not going to happen--easily abuse-able, it's too bad someone breaks the rules so often that they need this system to help get them a reduction.

Systems on lol, dota2, etc. work because they are 100% integrated in to the game itself. The system is fundamentally different for games that are custom-hosted by players, which wouldn't be supported by current systems in place in those games anyways.

You have to remember that ENT is just an automated custom game host, much like any single player. Do you want a separate tribunal system for every single possible custom host's games? It just wouldn't work except for games/maps that work directly with the game publisher, which have rules that are automatically enforceable by game publishers.

You clearly didn't understand but i'm not gonna repeat myself. So i'll just answer to those questions/statements of yours that haven't already been answered by me.

Players voting for ban reductions? Absolutely not going to happen. "Points" that reduce ban time? Also absolutely not going to happen--easily abuse-able, ..

Abuse-able? I'd love to see how you can abuse that Give me an example and i'm all yours, but i doubt you could abuse the system i created in mind since you're not even capable of understanding it. You might want to read this part again:

To avoid abuse how ever, only rejected cases that have been rejected from players with a high accuracy will not be shown to the mod. If it is new tribunal users it will still be shown to mod no matter what, but the system will try to avoid this by always having at least 50% players with high accuracy viewing the case.

In addition to that it should be quite obvious that the developer (which could be me since i'm familar with this kind of stuff and i sorta build it in my mind already) of the tribunal program will keep some things to himselve, especially regarding safety... Sorry if i don't explain in detail here, i figured this would be enough for casual eyes.

it's too bad someone breaks the rules so often that they need this system to help get them a reduction.

Also you're not even able to read properly, take a look at this please:

Can't participate:

1) Permabanned
2) Multiple bans within a year, especially if the player has been unbanned by a mod and yet repeated his behaviour and got banned again
3) Mods do not consider a ban appeal
4) Banned for hacking

Can participate:
1) Mods consider a ban appeal to be possible

With that being said it's quite obvious that this program is exclusively for players who're banned for matters that are in some way understandable, else the mods wouldn't consider a ban appeal for them in the first place. Please use your brain before you make such stupid comments on a topic that requires more intelligence that you seem to be capable of at the time being. Oh btw, this also answers your:

1. In order for this to work, everyone's forum accounts must be linked to every single alt they have. Otherwise, how do you get your name to show up?

I won't bother to explain why point 2 & 3 are not true aswell, figure it out yourself.

[Diablo_]

This only sounds like a lot of work for no real benefit.
It would take a ton of work to get it work, and even once finished it doesn't really make handling reports easier or faster. Besides all that, the number of players is way too low anyway, GL finding 10 banned players where Mods agree to be appealable which then also take part in the Tribunal system.

[Akitos]

Well, tbh, its like 2-3 hours for it to work and then mb 1 hour for the design, so lets say 1 day total since i'm lazy. You could be right about not having enough participents tho, we need numbers to figure that out, but it was just an idea in the first place and should at least be considered. Also It provides alot of benefit for little work tbh :O It will help the mods alot and also it will help thin out negative behaviour on ent games. Ent is not just some bot, for many ent equals wc3!

[aRt)Y]

It will help the mods alot and also it will help thin out negative behaviour on ent games. Ent is not just some bot, for many ent equals wc3!

How is it less work for mods?
How will it reduce the negative behavior?

How are pubs supposed to find all these links if
- they already post in the wrong section
- miss out major information
- can't find ENT Link which is a tab in the menu?

The 'abuse' jew probably talked about is making either many alts and up/down vote that way or having tons of friends who do the same.

Plus, public players lack the understanding of how
- ENT works
- how to properly interpret and enforce rules

Another reasoning behind this is that those players might also learn something about what they did wrong when they're looking closely into others people cases.

They can already do it but they dont. They dont even find their own appeal which was processed.

tl;dr: Pubs not smart enough to use it.- Each case is unique and needs discussion within the ban request itself. Transparency > all.