Friend cant join in most games in WC3 Connect.

[no_one_only_me]

Anyways, i have someone that I know in here called Rockun, while i dont know his Ent account, i am doing this because there was a problem with his Warcraft 3, simply, when he tried to enter in a map he could download the map, even if he already had it downloaded, and be forcefully kicked off the map, he tried several things, from re-downloading the Wc3 Connect, to deleting the map and trying to rejoin it, and a few other things, I can post a few images from discord and Warcraft 3 if you need further information, while he was able to join one game as a test, he did not know of said map, and it went fine.
the first image is him joining the random game and not being kicked off and the second is what is happening.

[Unitil]

As this is straying off-topic, deleting all unnecessary comments.

[no_one_only_me]

Anyways, he did all of this plus restarting the PC.