Technical support hardly seemed like the place to go.
I don't need support for my tech, which is the obviously implied purpose of that forum.
It never even crossed my mind to look there for information on this, but it is there nonetheless.
Any updates yet on when we will see it back online?

The chat hosting bot has been offline for what seems like a week, though I don't actually know how long.
What's going on?
Why can't I see any forum posts about this issue?